Privacy Policy

Last updated: August 28th, 2025

General

At Swabian Instruments GmbH and its subsidiaries (“Swabian Instruments,” “we,” “our”), we value your trust and take the protection of your personal data seriously. This Privacy Policy explains how we collect, use, and safeguard personal data when you interact with our websites, products, services, or communications.

We process personal data in compliance with the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and other applicable laws. This policy applies to all individuals who use our online services, contact us, subscribe to newsletters, participate in events, apply for positions, or otherwise engage with us.

Our goal is to provide transparency, clarity, and security regarding the ways in which we handle your personal data.

We may update this Privacy Policy to reflect changes in law, technology, or business practices. The latest version will always be available on our website. Significant changes will be communicated where legally required.

Business Services & Contract Fulfillment

We process contact and contract data (e.g., name, address, billing details) when necessary to perform and manage relationships. Data is shared only with service providers directly involved in fulfilling the contract (e.g., shipping, logistics). After legal retention periods expire, data will be deleted.

Web Analysis, Monitoring and Optimization

We use analytics tools (e.g., Google Analytics) to understand website traffic and improve usability. IP anonymization is enabled, so your address is shortened before transmission. Processing is based on our legitimate interests (Art. 6(1)(f) GDPR) and, where applicable, your consent (Art. 6(1)(a) GDPR). Data is retained for a maximum of 14 months. You can opt out by adjusting browser settings or using available opt-out tools.

Information about cookies

Our website uses both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expire automatically). These improve usability and may store preferences. You can disable cookies in your browser, but this may limit functionality.

Job Application Process

We process applicant data (e.g., contact details, CV, cover letter, references) for recruitment purposes. Legal basis: Art. 6(1)(b) GDPR and national employment law. If no employment is established, data is deleted after 6 months unless you consent to longer storage in our talent pool.

Newsletter & Contact Form

Contact and Inquiry Management

When you contact us by form, email, or telephone, we process the personal data you provide (e.g. name, email address, company, and message content) in order to respond to your inquiry and manage follow-up communications.

Legal basis: Art. 6(1)(b) GDPR (pre-contractual/contractual obligations) or Art. 6(1)(f) GDPR (legitimate interest in processing inquiries).

Data is stored as long as necessary to process your request and may be archived for documentation or legal compliance purposes.

Newsletter and Electronic Communications

If you subscribe to our newsletter via our website form, we process your personal data (e.g., name, email address, company, interests) for the purpose of sending regular updates about our products, services, and events.

You may withdraw consent at any time by clicking the unsubscribe link in each email or contacting us at info@swabianinstruments.com.

To measure the effectiveness of our newsletters, we may track interactions (such as whether an email was opened or links were clicked). This processing is based on our legitimate interest in improving communications (Art. 6(1)(f) GDPR).

Data is retained until you unsubscribe. For compliance purposes, we keep evidence of your consent for up to three years after unsubscribing.

Disclosure

You have the right to request access, rectification, erasure, restriction of processing, and data portability of your personal data, as well as the right to object to certain processing activities.

To exercise these rights or to withdraw consent, please contact us at info@swabianinstruments.com.

Security Precautions

We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, loss, or disclosure. These measures include encryption, access controls, and regular security audits.

Transmission of Personal Data

Personal data is transmitted to third parties only when necessary for contract fulfillment (e.g., shipping providers, payment processors), when required by law, or when you have given explicit consent.

International Data Transfers

If personal data is transferred to countries outside the European Economic Area (EEA), we ensure adequate safeguards are in place, such as EU Standard Contractual Clauses or equivalent protection measures.

Commercial Communication (Email, Postal Mail, Phone, Fax)

We may contact you regarding orders, service updates, or business inquiries using the communication methods you have provided. Such contact is limited to the scope of our business relationship or based on your consent. You can object to these communications at any time.

Social Media Profiles

We maintain company pages on social networks (e.g., LinkedIn, X/Twitter, YouTube). Data you provide on those platforms is processed by the respective provider under their terms, as well as by us when you interact with our pages.

Plugins and Embedded Content

Our website may integrate content from third-party providers (e.g., YouTube videos, Google Maps). When this content loads, your IP address and browser information may be transmitted to those providers.

Cookie Policy

We use third party service providers, like Freshworks Inc ("Freshworks") to enable interaction with you on our website and/or our product. As a data processor acting on our behalf, Freshworks automatically receives and records certain information of yours like device model, IP address, the type of browser being used and usage pattern through cookies and browser settings. Freshworks performs analytics on such data on our behalf which helps us improve our service to you. You can read about the cookies Freshworks' sets in their cookie policy here.